Q. What are the candles made of? 

A. Our candles are made of a blended Parasoy wax with a select few available in 100% SOY which you can find in the description section of the product

Q. Do you ship internationally? 

A. Sorry! At this time, we do not offer international shipping. Domestic only

Q. How long does it take to receive my order?  

A. Domestic orders are shipped via USPS and the current processing time is between 5-10 business days. This time may increase during holidays.

Q. Can I ship to multiple addresses? 

A. Multiple addresses would require separate orders.

Q. Do you offer Gift cards? 

A. We do not offer gift cards at this time but please stay tuned!

Q.I received a damaged product, what should I do? 

A. So Sorry! We would love to correct this issue. We will review any errors and figure out the best course of action. Please email us at hello@sincerelyginalee.com

Q. Can I reuse my vessel/jar? 

A. Absolutely! You can melt the remaining wax and wipe clean, wash and reuse! You can use a hot device such as a blow dryer to help remove the label.

Q. When will my credit card be charged?  

A. All payments are processed at the time of purchase.

Q. How can I correct my mailing address? 

A. If your order has not yet shipped, we can likely help with that. Please email us at hello@sincerelyginalee.com